Frequently Asked Questions
Everything you need to know about our luxury accessories and services.
What is the standard shipping timeframe for orders?
We offer express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do you offer a warranty on your fashion accessories?
Yes, all Wynyard Coin Centre pieces come with a 12-month manufacturer's warranty covering any defects in materials or craftsmanship from the date of purchase.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are in their original, unworn condition with all security tags and packaging intact.
How should I care for my high-end jewelry and coins?
To maintain their luster, we recommend avoiding contact with perfumes and lotions. Clean gently with a soft microfiber cloth and store in the provided protective pouch.
Are the materials used ethically sourced?
Absolutely. We are committed to sustainable fashion and ensure that all precious metals and stones are sourced from suppliers who adhere to strict ethical and environmental standards.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.